Bulletproof IT Business Resource Blogs

March 27, 2017
Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few […]

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February 1, 2017
Moving unified communications to the cloud

Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft, and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space. […]

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December 9, 2016
Apple CallKit: what it can and cannot do

VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, Apple CallKit. Although still in its […]

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Recent Posts
The Beginner's Guide to Managed IT: Managed Services and Solutions for Your Business, Explained

The ongoing COVID-19 pandemic means that businesses are relying on their IT infrastructure more than ever before. If your IT system goes down in 2021, it could prevent your entire organization from getting any work done.GET STARTEDIf you want to make sure your IT systems are always up and running, you need managed IT services. Not only […]

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7 Must-Have Managed IT Services That Every Business Needs

7 Must-Have Managed IT Services That Every Business Needs The rapid expansion of information technology options over just the last decade created tremendous opportunities for SMBs and large corporations alike. Yet, the expansion also created new specializations and an IT pro shortage.GET STARTEDThis is less of a problem for big corporations that can just throw money […]

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