Bulletproof IT Business Resource Blogs

March 27, 2017
Enhance customer service through video chat

Online video chat turns stiff customer service interactions into a more personal experience. Seeing the person you’re talking to makes for a more substantial conversation. With that in mind, businesses ought to integrate such a function if they want to make significant changes to the way they handle customer inquiries. Despite the obvious advantage, few […]

Read More
February 1, 2017
Moving unified communications to the cloud

Migrating your organization’s unified communications (UC) to the cloud seems like a no-brainer: it’s practical, it’s cheap, it’s the future. Big-name companies such as Cisco, IBM, Microsoft, and Verizon now offer Unified communications as a Service (UCaaS), and it’s only a matter of time before it takes over the Voice over Internet Protocol (VoIP) space. […]

Read More
December 9, 2016
Apple CallKit: what it can and cannot do

VoIP technology has done wonders for business communications by simplifying the way business owners and staff communicate with stakeholders. VoIP apps compete for a big slice of the consumer spending pie and those who adapt well to developments are poised to succeed. One such development is Apple’s new framework, Apple CallKit. Although still in its […]

Read More
Recent Posts
Cybersecurity Awareness Month: Best Practices for Safeguarding Your Business

As businesses face increasing cyber threats that risk destabilizing their operations, we all need to take lessons from high-profile threat incidents like the 23andMe data breach or MGM resort hack, Maintaining strong cybersecurity is more than just installing the right tools and technology or making the right decisions. We can’t just “set it and forget […]

Read More
Moving to the Cloud: How SMBs Can Thrive in the Digital Age

Did you know that most people would prefer to bank online? A recent survey showed that 59% of respondents chose to use an app on their smartphone rather than visiting a bank in person. And by using cloud infrastructure, banks worldwide can make sure that they offer what their customers want and need. But it's […]

Read More
Bulletproof IT
linkedin facebook pinterest youtube rss twitter instagram facebook-blank rss-blank linkedin-blank pinterest youtube twitter instagram