municipalities / local government
Optimize your service delivery with our reliable IT support for government institutions.
Technology plays a pivotal role in a government institution's ability to support the citizens in its community. Yet budget constraints often put you at risk of relying on outdated and unsecured tools that expose you to threats. Bulletproof is your partner in guiding you toward strategically using your IT to cut costs and elevate your operations.
Our approach to delivering secure and scalable IT
It's common for government institutions to encounter technological challenges that hinder their efficacy and effectiveness in providing services to the people who depend on them. Tight funding restricts their ability to invest in new technologies, maintain current systems, or hire sufficient IT staff. As a result, it's hard to balance prioritizing necessary technology upgrades with other critical expenditures. You end up struggling to protect your data and sustain a smooth technology environment that empowers productivity.
Our experts at Bulletproof IT have in-depth experience working with local municipal government institutions to enhance their technology use. We’re passionate about IT and committed to becoming an extension of your team – all with the goal of saving you time and money so you can focus on making a positive impact in the lives of your constituents.
IT Services Fit for Government
Among your institution's needs for your technology, a key priority is protecting your sensitive data and critical infrastructure from threats. Governments are frequently the target of cyberattacks, so we implement advanced cybersecurity solutions to prevent data breaches and mitigate damage if an incident happens. We combine various tactics, from encryption and email defense software to anti-malware and security awareness training, to keep every element of your IT infrastructure safe, whether it's your storage and server or your network and devices.
To operate efficiently, your institution needs to be able to easily share data while coordinating with various departments. Our experts will monitor your key network elements 24/7, including your workstations, server and firewall, to help you avoid issues that disrupt your day-to-day administrative functions. Every night, Bulletproof maintains the environment through various preventative measures and we recommend ongoing improvements to keep everything optimized.
As your partner in technology, we're not just here to set you up for success and then leave. We stay with you at every stage of managing your IT infrastructure, from planning and deployment to ongoing optimization and even guiding you through retiring equipment. Our experts are also here to manage your warranties and OS upgrade schedules, make recommendations for replacements and oversee other tasks necessary to keep all of your hardware, software, and other resources operating compatibly and smoothly integrated to run optimally and securely.
With our virtual Chief Information Officer services, our entire team of experts will act like one high-level executive here to help you understand your infrastructure's current health. Then, we create a roadmap to take it to where you want it to be. Our experts give technical direction on the necessary changes to sustain technical stability in the long term. They outline one-, three-, and five-year plans that give clear instructions on building a secure, compliant, and optimized IT ecosystem. We design our strategic IT plans to be adaptive and forward-thinking, considering your technology needs down the line and helping you grow alongside them.
Discover more details about what’s included in our managed IT services.
The benefits of our IT solutions for today’s government institutions
Budget-Aligned Technology
Partnering with Bulletproof IT helps government institutions leverage their technology effectively while also sticking to their strict financial limits. We have strong relationships with several best-in-class vendors. That means that we get premier support to help you save money by resolving problems quickly, alongside superior pricing and exclusive discounts. Our fully managed services are comprehensive and covered under one flat fee, while our strategic guidance helps you deliberately optimize your resources to make sure you receive the most value without compromising on performance or security.
Reliable IT Support
Your institution won't ever have to worry about extensive downtime that creates a roadblock to getting work done. Our 24/7 support gives you the peace of mind that you can reliably access your technology whenever you need it. Your team can depend on resolving issues promptly, with a predictable expectation of timelines based on level of severity. In the short term, our specialists with a wide-ranging skillset work quickly to apply their in-depth expertise to eliminate bottlenecks to productivity, and in the long term, you can count on having an infrastructure that will consistently perform at its best.
Enhanced Productivity
When your staff can't be productive, that directly impacts your ability to support the public. That's why all our services combined are critical, because they help you optimize your resources and streamline your processes to better manage your workload. Importantly, our cybersecurity services prevent interruptions to employee efficiency, so that important projects get finished on time and they have time to achieve stronger outcomes, all while minimizing wasted resources waiting around as your leadership puts out fires from system failures or a data breach.