Managed IT Services - Bulletproof IT

netSHIELD+ Managed IT Services

Experience comprehensive IT support with netSHIELD+

Our flat-fee managed IT services package saves your organization time and money. We make it easy for you to access the technology you need, exactly when and how you need it.

Focus on your success while we handle your IT

When you partner with Bulletproof IT, we help you consistently rely on your organization’s most critical resource in today’s digital business environment: your technology! Every day, our experts guarantee that you have the right devices, systems, networks and infrastructure to support your operations uninterrupted. We’re here to be your in-house IT team or augment your existing internal IT staff, whatever you need to stay efficient and secure.

Expertise on Demand

With us, you’re joining forces with certified IT specialists who are the best of the best and live, eat, and breathe technology. We are passionate about staying current on the latest technologies and best practices for various niche industries, all to help you access top-notch solutions and advice tailored to your specific needs. Everyone at Bulletproof IT is also a team player who genuinely cares about solving your challenges and empowering your growth. We’ve also been known to drop by with a box of donuts every so often too!

24/7 Support

IT issues don’t wait for business hours, so neither can addressing them. That’s why over several decades, we’ve honed our operations to run smoothly under any conditions, so that you get consistently dependable service every time. We are available 24 hours a day, 7 days a week, 365 days a year to promptly address your technology needs so you experience less downtime and more productivity.

Proactive Solutions

We’re not just here as your go-to source for when something goes wrong. Instead of waiting to tackle technical issues when they happen, our experts are all about leveraging cutting-edge and proven technology to monitor and maintain your systems’ functionality to prevent problems in the first place. We do this round-the-clock to improve your performance and guarantee security coverage.

What you get with

netSHIELD+

Cybersecurity

No one wants to experience a cybersecurity threat that destabilizes their operations. To help you avoid that outcome, our wide range of security solutions work together to holistically tackle your digital safety. That means strengthening your IT ecosystem from all angles, whether it's installing endpoint security software on your devices and integrating automated cloud-based protection solutions or implementing robust authentication mechanisms and regularly backing up your data to encrypted off-site private data centers.

Our goal is to provide a strong defense that fortifies your data and other critical resources against attacks.

Discover more about our cybersecurity approach.

help desk

When you contact our IT support, you can predictably rely on guaranteed response times based on the severity of your situation. Every time, you’ll know that you can quickly get back on track to your important work. We're available to take on a variety of missions, from troubleshooting and diagnosing hardware issues to removing viruses and spyware remotely. Typically, you can contact us by phone or email or save time by opening a service request from your desktop. If your issue needs to be handled in-person and you're located within a 20km radius of Red Deer and Calgary, our experts can visit you at no extra charge.

vCIO

It's fine if your organization doesn't have the resources to hire a full-time internal Chief Information Officer. Instead, we’re here to manage the typical responsibilities this senior-level executive might oversee, like business continuity planning, disaster recovery strategizing, and IT policy development. Our experts will create, curate, and give technical direction to preserve your infrastructure’s stability for the long term and align your technology with your organizational goals—all for a much more affordable cost.

You can expect us to give guidance on how to efficiently and effectively use your technology resources to enhance your operations, get the best value, and work within your budget.

The Bulletproof IT Guarantee

Partnering with Bulletproof IT means you can have peace of mind knowing that our experts regularly monitor your systems for problems and resolve them before they become critical. All this is offered at a predictable fixed flat rate that lets you spend more time growing your company and less time balancing your books.

Whether you require end-user support, infrastructure administration, or proactive maintenance, we efficiently and seamlessly deliver our affordable managed IT services in Alberta. You will receive unlimited all-in-one managed services structured to save you time and give you the flexibility to receive remote technical support in the way that works for you.

Together, we'll make sure you can always access the fully functioning network you need to succeed at work.