In-House vs. Managed IT Services: Which Is Best for Your Business?
Are you unsure of whether or not to go with managed IT services or to hire an in-house team? This is how to decide which option is best for your business.
As of 2019, the global IT outsourcing services market stood at $333.7 billion, projected to reach $397.6 billion by 2025.
Are you a business owner trying to decide between outsourcing IT or in-house IT services? There’s no easy answer when it comes to deciding whether in-house or managed IT services are best for your business. Both options have their pros and cons, and the right choice depends on your specific needs and situation.
Read along as we divulge the pros and cons of in-house IT services and managed IT services.
Pros of Managed IT Services
When it comes to technology, businesses have a lot of options for how to manage it. They can do it in-house, outsource it to an IT company, or use a managed IT service.
Each option has its own pros and cons but managed IT provides the most benefits for most businesses. Below are some of the benefits you stand to get.
1. Saves You Money
One of the biggest benefits of outsourcing IT services is that you don't have to worry about hiring and managing an in-house IT staff. This can be expensive, especially if you don't have the budget to hire full-time employees. Managed IT services typically cost less than hiring in-house staff, and you also don't have to worry about training or managing them.
2. Saves You Time
Managing an in-house IT department can be a lot of work. You need to make sure that the technology is up to date. Not to mention the fact that you must ensure that your employees are properly trained in order for everything to run smoothly.
With a managed IT service, you don't have to worry about any of this. The service provider will take care of all of the management and maintenance of your IT infrastructure.
3. Provides Better Support
An IT company can provide better support than an in-house IT staff because they have experience dealing with a variety of IT issues. They also have access to more resources and tools to help you troubleshoot and solve any problems that arise with your equipment. Your in-house staff will have more limited access to these types of resources, which can make it harder for them to resolve IT problems.
4. One-Stop-Shop for All of Your Technology Needs
Businesses often suffer from many different kinds of technology issues at once, which means they need a lot of help from their IT department. This usually leads to businesses hiring multiple contractors to help them address these problems. Using an IT company provides all of these services in one place.
Cons of Managed IT Services
Every coin has two different sides. Here are the cons of managed IT services.
1. Limited Control
You'll have to handle over responsibility for your IT infrastructure to a third party. By doing so, you're relinquishing your grasp on the tasks, services, and infrastructure that you once had total control over.
2. Security Risks
One of the biggest dangers of managed IT services is relinquishing too much control to a third party. This can lead to security risks and data breaches if the service provider is not up to par. Remember the global average cost of a data breach is about $3.86 million.
Make sure you do your research before selecting a service provider to ensure that they can handle the tasks that are important to your company.
3. Lack of Accountability
If you outsource your IT infrastructure, then any problems that arise can fall on your shoulders. Even if they were caused by the service provider. This can lead to finger-pointing and frustration between you and the outsourced firm, as well as a loss of trust.
Pros of In-House IT
This debate wouldn’t be fair if we failed to mention the benefits of using in-house IT services. Here are some of them.
1. Control and Security
In house IT gives companies more control over their data and systems. They can better manage security risks and ensure that only authorized users have access to information.
2. Cost Efficiency
In-house IT is often cheaper in the long run because in-house teams are able to respond quickly to changes in technology and requirements. An in-house team is able to offer quick support which ensures no downtime during working hours, which can cost your business.
3. Access to Expertise
Many in-house IT departments take on the role of consultant, helping employees with their technology issues. This kind of one-on-one relationship can be priceless for companies looking to get the most.
4. Tailored Solutions
In-house IT departments can often develop more tailored solutions that meet your business needs. They also have a better understanding of the company culture and how technology can be best used to support the business goals.
Cons of In-House IT
There are a number of potential cons to in-house IT management. Here are some of the disadvantages of in-house IT, which should be considered as well.
1. It Can Be Expensive
Managing in-house IT resources can be expensive, especially if your business has a large infrastructure. Purchasing and maintaining the necessary hardware and hiring and training in-house staff can be costly.
2. It Can Be Difficult to Find In-House IT Specialists
Finding in-house specialists who have the right skills and expertise can be challenging and expensive in itself. You'll need to pay them well and offer good employee packages to retain them. It costs about $54,123 to hire an IT technician per year.
3. It Can Be Hard to Keep Up With the Latest Technology Trends
Technology is constantly evolving, and it can be difficult for in-house IT staff to keep up with the latest trends and developments. Outsourcing your IT can help ensure that your organization uses the latest and most effective technologies.
Make the Right Decision on Whether to Use In-house or Managed IT Services
Without a doubt, what you stand to gain from managed IT services is worth your while compared to in-house IT services. If you're looking for a more efficient way to manage your business' technology, then you should consider using a managed IT service.
Contact us today to get the best managed IT services at affordable rates.